Senior Pension Administrator

Posted 13 February by Barnett Waddingham Featured

Barnett Waddingham is a partner-led business which prides itself in providing straightforward and well communicated pensions advice. This philosophy means that we are dependent on talented and well trained employees who enjoy working in a closely knit and friendly organisation. Our growth has been significant since our creation in 1989. We aim to continue this growth by recruiting people who share in Barnett Waddingham’s values.

The Pension Administration Business was established in 1993. Our core business is the provision of services to trustees of UK occupational pension schemes DB, DC, CARE, cash balance - and we will do this as a stand-alone "admin-only" appointment or in conjunction with services provided by other Barnett Waddingham Practice Areas.

Due to expansion, we are looking for several Senior Pension Administrators to join the team

Client Management

  • Manage a portfolio of clients
  • Manage projects to ensure all deadlines and budgets are met
  • Check manual and computer generated benefit calculations and related correspondence for accuracy
  • Check updates to the member database and computer generated benefit calculations and related correspondence
  • Communicate with clients, their members and advisers
  • Undertake a proactive client facing role, attending client meetings
  • Assist with promoting our administration services and systems to existing and potential new clients
  • Check cash handling functions, liaising with the bank and investment managers as appropriate
  • Check client pensioner payrolls, including calculation of net pay, arranging payments, liaison with tax offices and preparation of year end returns
  • Liaise with authorities including DWP, HMRC, The Pensions Regulator and the Information Commissioner
  • Prepare and check annual benefit statements (not applicable for PPF schemes)
  • Take responsibility for ensuring the completion of the annual report and accounts within agreed timescales
  • Read, research and understand documentation relating to each scheme (e.g. deeds)
  • Check work of other team members, ensuring accuracy and compliance with scheme rules, procedures and legislation
  • Ensure that any customer concerns or complaints are dealt with correctly and raised with the appropriate reporting Partner immediately
  • Perform consultancy and trustee secretarial duties, project based and committee work, as agreed
  • Support, implement and maintain Information Security procedures and activities in accordance to Barnett Waddingham’s Information Security Policy, and other Barnett Waddingham accreditations and awards
  • Any other reasonable tasks as advised from time to time

Team Management

  • Deputise for the team leader as agreed
  • Delegate where appropriate while retaining accountability
  • Support effective team working
  • Encourage the team to look for efficiency gains
  • Provide constructive feedback for others in order to improve their understanding, knowledge and support the development of the individual by coaching and training

Staff Management

  • Provide constructive feedback for others in order to improve their understanding, knowledge and support the development of the individual by coaching and training


  • GCSE/A levels are required. A relevant degree, Certificate in Pension Calculations or progress with other PMI examinations is desirable
  • Strong DB pension administration experience with demonstrable technical skills and knowledge
  • Strong team player
  • A strong understanding of Microsoft Office programmes, in particular Excel, Word and Outlook

Required skills

  • Defined Benefit
  • Pension Administration
  • Pension Schemes
  • Pension Systems

Application question

Do you have substantial experience of DB pension administration?

Reference: 33967386

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