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Senior Operations Manager of West Europe (Chinese speaking)

Posted 27 February by SF EXPRESS(EUROPE) LIMITED Easy Apply Ended

S.F. Express

Founded in China in 1993, S.F. Express has grown to become one of the largest express delivery companies in China. We have robust presence in Greater China and have expanded our footprint into the Overseas Region covering Japan, South Korea, Singapore, Malaysia, the United States, Vietnam, Thailand, Indonesia, Australia, Cambodia, Mongolia, Russia, Estonia and the UK.

In our quest to continuously improve and maintain our position as a key player in the express delivery industry in Global, we put great emphasis not only on growing market share but also on our stakeholders including employees, customers, service partners, as well as the community where we operate our business. We are committed to doing our business based on our core values which form the building blocks of our corporate culture and help build trust in our organization.

There are many opportunities for employees to nurture and secure their growth and development at both personal and professional level at the S.F. Express. To cope with our rapid expansion overseas, we are looking to recruit people of high caliber from around the world so that we can capitalize on the knowledge of a diverse workforce to maximize our growth potential.

Key Responsibilities:

  • Direct and formulate direction and goals for Operations Department in West Europe Region

  • Explore, develop and manage service partners to support business growth, including both inbound and outbound shipments

  • Develop Standard Operation Procedure (SOP) and Service Level Agreement for service partners to meet local limitations and service requirements

  • Assist Regional Head to support New Country Development which includes facility set-up, deployment of operation systems, processes and procedures with local service partners.

  • Monitor service partners/agents in each country for quality operations

  • Set up and monitor Customs policies and procedures in each West Europe gateways


  • Bachelor degree or above in logistics or related disciplines

  • More than 10 years’ experience in operations, sub-contractor management, quality management in logistics industry, with at least 4 years in a managerial role

  • Track record of successful operations Management experience in logistics industry is a must

  • Prior experience in the start-up of logistics businesses in overseas countries

  • Strong leadership with team building charisma; able to deal with diversity, pressure and challenges

  • Innovative, strong project management & analytical skills

  • Strong drive to achieve goals & objectives

  • computer literacy

  • Fluency in both spoken and written English & Chinese

  • Work location in London, UK (Harmondsworth, Middlesex)

Required skills

  • Logistics
  • Operations Management
  • Supply Chain
  • Express Delivery

Reference: 34292960

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