About The Role
Purpose of Role:
To manage and deliver aspects of the Property function, specifically in house trade’s people, thus maintaining standards so that HC-1 is the first choice care home. To support our Homes and colleagues, particularly those who are new or developing to deliver our mission.
Your role will involve:
To daily manage various in house and external trade’s people across a large region of care homes, primarily maintenance operatives, gardeners, decorators and drivers. To include, but not exclusively, recruitment, training, work allocation and scheduling, quality and performance
To carry out site visits, inspections, surveys and audits across the allocated region, to ensure quality, standards and statutory compliance across the homes
To attend and contribute to regional team meetings and support events
To have a full working knowledge of the service, inspection and certification compliance requirements of a care home and all of its major plant and equipment
To understand the legal, regulatory, health and safety, and codes of best practice compliance requirements of a care home and all of its major plant and equipment
To understand and support the management and administration of HC-One’s service level agreements with our external service and maintenance contractors, ensuring the performance of the contractors and protection of the business
To work as a key part of the in-house help desk support service to all HC-One homes, which ensures prescribed service, planned and reactive attendance by contractors, to all major plant and equipment, as required maintaining business continuity
To review where required, reports, quotations, recommendations, requirements, etc., ensuring compliance, H&S, quality and best value solutions at all times.
To review and appropriately progress all recommendations and requirements following all maintenance visits, inspections and reports; also monitor external reports for everything from lift inspections, legionella risk assessments, asbestos surveys through to plant room servicing, CQC inspections, fire officer reports and environmental health visits.
To assist with the compilation of detailed budgets from the information and site visits.
To support in the delivery of home level compliance checks and records, including fire safety and legionella
Technical knowledge of building, major plant and equipment within a care home (lifts, plant room, laundry, STP, catering, fire alarm, etc.)
Multi-Site Hard Services Facilities Management
Management of Maintenance Operatives
Management of mutli discipline Building & M&E contractors
Healthcare experience or transferrable skills from another industry
Cost Planning and Budgeting
Good CAFM system experience and understanding
Good IT skills
Good communication skills, both verbal and written
Excellent customer service skills
Ability to plan and prioritise work. Plan work to ensure that quality of service provision is delivered across 24 hours / 7 days
IT literate to include the use of Microsoft Office
Able to identify indicators of poor performance and poor quality and act quickly and effectively
Building Services Qualification
Mechanical and Electrical Qualifications
Hard Services Facilities Management Qualification
Full driving license
About The Company
"Office Assistant jobs in London"
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