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Senior IT Engineer - Microsoft Certified

Posted 26 January by Chamaleon - Sales & City Recruitment Ended

An opportunity has arisen to work for a long established, successful and dynamic North London and City based company providing IT solutions for SME businesses. Operating across London and the South East, our Client is looking to recruit a committed, Microsoft Certified Technical IT Engineer to its team.

The Company

Our Client specialises in Networking, Security / Communications and Business Continuity solutions, and their technology partnerships include Microsoft, VMware, Cisco, HP and Dell. Their successes and capabilities are driven by the people who work for them and they are looking to recruit a committed individual with drive and energy.

The Role

This is a hands-on role so would suit someone who has a strong technical background with excellent customer facing skills and an excellent phone manner. The successful candidate will be responsible for remote and on-site assistance with existing Clients and will need to be flexible on travel arrangements. The ability to prioritise and escalate work as appropriate is essential. The ability to work under strict SLA's (Service Level Agreements) for availability and service is also essential.

The Candidate

We are looking for ambitious high calibre engineers who intend to move rapidly within an organisation. The right candidate would receive on-going technical training, covering the Company’s main technologies and further relevant training would be provided when appropriate. A valid clean UK driving license would be beneficial as travel to Customer sites for project and support work will be required. The candidate must have the ability to plan, implement and support solutions based on the following skill set requirements, pre-requisites and responsibilities. The role pays a basic salary of between £30,000 - £35,000 per annum and a very healthy uncapped commission structure.

Key Responsibilities

  • Microsoft all round experience, with good knowledge of Exchange Server and Active Directory including Group Policies and Security Permissions
  • Experience in configuring VMware, routers, switches and firewalls with a good understanding and experience in troubleshooting problems
  • Supporting users remotely and onsite and dealing with clients to help resolve issues or escalate where needed

Knowledge, Experience & Attributes

  • Minimum of 2 years’ experience in resolving 1st Line and 2nd Line Case Tickets
  • Microsoft Certified (MCSA / MCSE)
  • A good knowledge of VMware, Cisco, VPN’s, VoIP Technologies (knowledge of 3CX helpful)
  • Knowledge of current backup technologies, including Veeam and Zerto
  • Experience of supporting Virtual Desktops / Terminal Servers and Cloud Infrastructure
  • Enjoys being part of a young team of engineers thriving to close Case Tickets
  • Enjoy visiting customers to carry out network audits and support days
  • An intelligent person, highly self-motivated with a professional attitude and with a lot of drive and enjoys working in a team
  • Someone who is determined, a problem solver who thrives on responsibility and thinking on their feet
  • Good communication and interpersonal skills, an effective team player and the ability to work under pressure and prioritise
  • Strong oral English language skills are essential
  • Valid clean UK driving license is beneficial

Knowledge, Experience & Attributes

  • Role Type: Permanent
  • Start Date: Immediate
  • Basic Salary: £30,000 - £35,000 (subject to experience)
  • Commission: No
  • OTE: N/A
  • Other Benefits: Statutory Pension and Mobile Phone
  • Location: Head Office - London, N14
  • Department: IT
  • Reports To: Directors & Management
  • Reference: ESITE
    (website link - http://chamaleon .co .uk/jobSearch.aspx)

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Required skills

  • Line Support
  • VMware
  • 2nd Line
  • 1st Line
  • Microsoft Certified Professional

Reference: 33304521

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