Due to ongoing growth, our client is looking for a Senior Insurance Broker to join their Insurance Sales team based in Crewe. The role will involve assisting the vehicle insurance sales team in attaining new business, increasing revenue and retaining and developing robust customer relationships. The ability to build up rapport and match products with customers' demands and needs and referring customers to other parts of the business to maximise revenue will become part of the role. Selling products focusing on unique selling points and benefits (not pricing).
Achieving/exceeding set KPIs such as outbound calls made, sales conversion/volume of sales etc. Adhering to FCA regulations and ensuring that all compliance policies and procedures are followed at all times. Completing calls to an auditable standard whilst showing the highest level of customer care. Effectively recognise, escalate and record complaints received.
Candidates must have experience in a telesales role and experience within the Insurance/Motor industry with direct insurance. Also looking for previous experience within an FCA regulated, compliant company. Must have experience of commercial/motor insurance. Above all else you must be communicative and proactive and adaptable to change as your role will grow and develop in line with the company's growth.
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