Senior Data Analyst

Posted 9 November by Reed Technology Featured
SENIOR DATA ANALYST / DATA SUPPORT / SQL / OPERATIONAL TOOLS / REPORT WRITING / ITIL / AGILE / CUSTOMER SERVICE

My client, who is financial organisation based in central Bristol, is currently looking for Senior Data Support Analyst with experience in developing operational tools as well as customer service experience.

SENIOR DATA ANALYST / DATA SUPPORT / SQL / OPERATIONAL TOOLS / REPORT WRITING / ITIL / AGILE / CUSTOMER SERVICE

The successful candidate will be responsible for solving data related problems, providing application and technical support and being the primary contact for customers, therefore customer service experience and excellent communication skills are essential. As a Senior Data Analyst, you will be responsible for liaising with technical teams and clients to ensure issues are resolved promptly.

The role:
- Solving data related problems
- Improving functionality of the service
- Providing application and technical support
- Making changes to improve the productivity
- Assisting customers with data related problems

SENIOR DATA ANALYST / DATA SUPPORT / SQL / OPERATIONAL TOOLS / REPORT WRITING / ITIL / AGILE / CUSTOMER SERVICE

You will be working in Agile environment with essential equipment to make the work environment helpful and stimulating.

In addition to your salary, you will be eligible to share scheme, stock options, 40 days' holiday per annum, pension, health care and dental care.

SENIOR DATA ANALYST / DATA SUPPORT / SQL / OPERATIONAL TOOLS / REPORT WRITING / ITIL / AGILE / CUSTOMER SERVICE

Skills required:
- Good data analysis skills
- SQL and Excel skills
- Experience in developing Operational tools
- Experience with Operational monitoring packages
- Analytical and problem solving skills
- Report writing
- Technical / Application support experience
- Excellent communication skills and customer service skills
- Knowledge of ITIL framework
- Experience of working within an Agile environment would be beneficial

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 33763278

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