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Senior Customer Service Advisor

Posted 7 February by Red Recruitment Easy Apply Featured Ended

This is an exciting opportunity for an experienced Customer Service professional to work for our multi-award winning client.

Offering superb facilities in North Bristol, as a Customer Service Advisor you will be required to handle inbound calls from customers with a vast range of queries. Ensuring first point resolution for all calls and responding in a friendly, supportive and timely manner.

Key Responsibilities:

  • Ensure all issues are dealt with according to agreed KPI's
  • Deliver an excellent customer service, supplying fast, up to date resolutions
  • Resolving customer queries promptly, whilst providing excellent customer care

Experience required:

  • Previous experience within a call centre and customer service environment
  • Excellent written and oral communication skills
  • Strong organisation and planning skills
  • Good level of IT literacy and PC Skills

If you are organised and methodical with an energetic and positive outlook then this could be the ideal role for you. We are looking to recruit someone who is friendly and has a "can do" attitude.

Outstanding offices, free parking and fantastic benefits package. Working 38 hours a week, standard office hours with one in three Saturday morning 9am - 1pm

If you are interested in hearing more about this position please contact Hayley or Katie at red on or apply online with your up to date CV

Reference: 34414536

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