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Senior Customer Service Advisor & Administrator

Posted 21 September by NRG PLC Ended

There’ll be more than just bonfires and fireworks this November…there’ll be lots of happy faces ready to start their new roles with one of the world’s leaders in financial administration…would YOU like to be one of them?

We are looking for enthusiastic individuals to join a leading third party mortgage supplier this November!


You’ll be bringing your passion for customer service and strong administrative skills to this role to ensure customer queries regarding initial mortgage applications are dealt with effectively and efficiently.

You’ll be using your excellent listening skills to ensure each customer’s financial situation is fully understood so you can give advice tailored to each customer’s individual needs.

You’ll be using your strong organisational skills and attention to detail to ensure applications and relevant documents are received in a timely manner and validated against the application requirements.

You’ll be taking ownership of each case to ensure mortgage applications are processed through to completion.

What do you need from me?

We would love you to come from a financial services background, ideally with a strong commercial awareness and understanding of mortgage regulation and credit control policies, however, it’s not essential.

As long as you have a strong customer service background with excellent administrative skills we’d be happy to have a chat with you!


You’ll be required to work 35 hours per week on a shift pattern between 8am - 8pm Monday to Friday and occasional weekends.

Starting salary is £19,000 - £20,000 per annum. You’ll also receive a fantastic benefits package!

This is an excellent opportunity to start a career in the mortgage field without having specific qualifications and experience! If you’re interested, don’t delay, apply today…these roles are filling up fast!

Required skills

  • Administrative Duties
  • Banking
  • Customer Service
  • Financial Services

Reference: 33367434

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