Senior Credit Controller

Posted 21 February by Page Personnel Finance
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Page Personnel are delighted to be partnered our client exclusively in recruiting a fantastic opportunity for a Senior Credit Controller.

Client Details

Our client is a market leading business based in the city centre of Glasgow. This business is experiencing some organic yet exciting growth as the continue to make a positive impact on its market.


The successful candidate will likely have the following profile:

  • Managing Clients aged debt in line with client requirement
  • Ensure Customer statements and ledgers are reconciled
  • Prepare Client reporting and attending con calls to review debt
  • Effectively manage workload across team and portfolio
  • Work closely with the Banking teams to ensure customer payments allocated and suspense account managed
  • Enhance and maintain process documentation, and ensure compliance with policies, procedures and internal controls
  • Contribute to a culture of continuous improvement, initiating ideas to develop CC processes and controls.
  • Analysis of Credit Control KPI's & metrics as required by clients and company management
  • Dealing with hotel client and customer queries, escalating issues when required
  • Minimise risk across portfolio by Investigating and Informing Client & Management of issues
  • Customer Maintenance - updating client systems within the Credit Control Department
  • Promote and develop relationships with key contacts internally and externally
  • Manage queries to resolution through investigation, reconciliation and escalation
  • Ensure all customer information is up to date and accurate
  • Ensure mailboxes are managed and ensure all documentation is filed correctly
  • Work collaboratively with other departments to ensure excellent service
  • Training, Support and develop team members
  • Ensure any team errors are review to determine root cause and put control in to prevent reoccurrence


The successful candidate will likely have the following profile:

  • Strong written and verbal communication skills
  • Excellent attention to detail
  • The ability to work under pressure and to deadlines
  • Organising and prioritising work to meet reporting deadlines
  • Strong IT skills
  • Experience of Navision or other ERP systems highly desirable
  • Good IT skills (Word, Excel, MS Outlook).
  • Good understanding of Credit Control procedures and techniques
  • Experience of managing team workload and distribution

Job Offer

This role offers a competitive salary of £24,000-£26,000 plus benefits.

Reference: 40012403

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