Senior Complaints Investigator

Posted 10 January by Guidant Global
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Senior Complaints Investigator, Bristol, 12 month FTC, 35hrs p/w, £20,500-£24,000

Are you passionate about providing excellent customer service? Do you dream of joining a reputable company where you are a valued employee? Do you fancy a Monday - Friday role?

Our client is a UK based FCA regulated organisation that specialises in the provision of business process services within the Life and Pensions industry.

We are excited to be looking for a number of Senior Complaints Investigator to become part of our ever-growing organisation based in Bristol. You will be responsible for resolving all complaints in a timely, effective manner. The role will involve you investigating the complaint thoroughly finding the right resolution for our customers and restoring their faith in our company.

In return you will receive:

  • Salary £20,500-£24,000 per annum
  • 23 + 8 Bank Holidays
  • Discretionary annual Bonus
  • Pension Scheme
  • Subsidised Onsite Gym
  • Free shuttle bus from the city centre
  • Free Parking
  • Subsidised On site Restaurant
  • Cycle to Work Scheme
  • Career Development opportunities
  • Full training

If you possess excellent communication skills, and have a passion for customer service please don't hesitate to give us a call, we'd love to hear from you.

Interviews are taking place immediately!

REF: 11055

Guidant Global is acting as an Employment Business in relation to this vacancy. Guidant Global is committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please mention this at any stage.

Reference: 36998496

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