Senior Complaint Investigator

Posted 24 July by Guidant Group Easy Apply

Senior Complaints Investigator, Bristol, Permanent, 35 hours p/w, salary up to £25,000, ASAP Start, Prestigious Organisation

Would you like to work for one of the largest and most respected Business Process Outsourcing Providers (BPO) to the UK Life and Pensions industry?

We are looking for a Senior Complaints Investigator to become part of our ever-growing organisation based in Bristol. You will be responsible to resolve all complaints in a timely manner ensuring that the investigation is thorough and the Treating Customer Fairly principals have been followed to reach a fair resolution for our Customers.

The successful candidate will have:

  • Excellent communication skills
  • Confident, professional telephone manner
  • Customer services experience
  • Ability to problem solve/investigate customer complaints
  • Flexible approach

Benefits include:

  • 23 + 8 Bank Holidays
  • Discretionary annual Bonus
  • Pension Scheme
  • Subsidised Onsite Gym
  • Free shuttle bus from the city centre
  • Free Parking
  • Subsidised On site Restaurant
  • Cycle to Work Scheme
  • Career Development opportunities
  • Full training

If you have the required skills and experience and you are looking for your next opportunity, my client will be happy to receive your application. Interviews are taking place immediately.



Guidant Group is acting as an Employment Agency in relation to this vacancy.

Guidant Group is committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please mention this at any stage.

Reference: 35702845

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