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Senior Client Relationship Manager - Dutch Speaking

Senior Client Relationship Manager - Dutch Speaking

Posted 28 May by Gartner
Featured Ended

Associate Team
Client Manager - Egham

Are you an experienced Client Manager who is great at
delivering service to senior level individuals and their teams? Are you passionate
about technology, enjoy working with multiple clients and comfortable working in
a target driven environment?

We are looking for an Associate Team Client Manager to
join our Client Services Organisation in our newly built state of the art Centre
of Excellence (COE) in Egham. You’ll be part of a fast-paced, dynamic team
providing the highest level of client support to C-level individuals in some of
the world’s most successful companies. You will build relationships with our
existing clients ensuring they receive value from their Gartner services. You
will understand their critical initiatives, align Gartner research and
expertise, and help Gartner maintain its growth by ensuring strong client
retention.

A typical day
might look like:

·Partnering with senior team members to identify
your client’s key initiatives and providing solutions to ensure your client
base receives value

·Interpreting and delivering customized research
to your clients

·Supporting the on-boarding of new clients and
renewal of existing clients

·Delivering on-site member support at annual
Gartner events

·Partnering with senior team members to conduct
quarterly review calls with your clients to ensure they are receiving value
from their service

·Ensuring client satisfaction, retention,
operational efficiency and quality

You’re great at:

·Working towards and achieving targets

·Building relationships over the phone with
senior level individuals

·Using your previous experience to deliver
exceptional client service

·Collaborating with others to overcome challenges whilst working in a
fast paced dynamic environment

·Organising your time and planning

Associate Team
Client Manager - Egham

Are you an experienced Client Manager who is great at
delivering service to senior level individuals and their teams? Are you passionate
about technology, enjoy working with multiple clients and comfortable working in
a target driven environment?

We are looking for an Associate Team Client Manager to
join our Client Services Organisation in our newly built state of the art Centre
of Excellence (COE) in Egham. You’ll be part of a fast-paced, dynamic team
providing the highest level of client support to C-level individuals in some of
the world’s most successful companies. You will build relationships with our
existing clients ensuring they receive value from their Gartner services. You
will understand their critical initiatives, align Gartner research and
expertise, and help Gartner maintain its growth by ensuring strong client
retention.

A typical day
might look like:

·Partnering with senior team members to identify
your client’s key initiatives and providing solutions to ensure your client
base receives value

·Interpreting and delivering customized research
to your clients

·Supporting the on-boarding of new clients and
renewal of existing clients

·Delivering on-site member support at annual
Gartner events

·Partnering with senior team members to conduct
quarterly review calls with your clients to ensure they are receiving value
from their service

·Ensuring client satisfaction, retention,
operational efficiency and quality

You’re great at:

·Working towards and achieving targets

·Building relationships over the phone with
senior level individuals

·Using your previous experience to deliver
exceptional client service

·Collaborating with others to overcome challenges whilst working in a
fast paced dynamic environment

·Organising your time and planning

Clear and concise communication

Job Requirements:

You may have:

·A Bachelor’s Degree

·Previous experience working in the technology
industry

·Fluency in an additional European language



We offer:

·Competitive compensation and exceptional
benefits

·Free on site gym membership with Nuffield Health

·An upbeat, positive working environment

·Limitless career growth

·World class training & coaching.

·A great office with a restaurant, Starbucks, a
rooftop terrace and great transport links to central London and Heathrow
airport

Reference: 34591230

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