Senior Client Manager

Posted 4 April by Gibson Hollyhomes Easy Apply

Senior Client Manager

£24,000 - £30,000 + commission

  • Flexible working hours
  • Free fizzy Fridays and muffin Mondays + regular social outings
  • Opportunities to travel

This is an exciting opportunity for anexperienced Senior Client Manager to join an established, fun-loving company, working closely with some of the world’s leading drink brands in the out of home arena - Pubs, Bars, Hotels etc. They are a leading business intelligence and strategic consultancy provider, helping their clients understand their performance in the market, and informing them of strategies to facilitate growth.

You will be managing a portfolio of world renowned clients, and will be required to build and maintain strong, long-lasting relationships with key stakeholders & decision makers. As a market expert, you will identify, propose, upsell & implement the most appropriate projects or solutions for your key account base. Demonstrating great leadership skills, you will also be responsible for managing and mentoring a small team. Supporting and motivating them to not only achieve the team & business objectives, but their own personal development goals.

Role Responsibilities

  • Be an industry expert who can combine wider market insights with unique data to add serious value to your customers
  • Lead, manage and develop a small but expanding team of account managers
  • Nurture existing, and build new, client relationships with the goal being to achieve true peer-to-peer partnerships
  • Be the primary point of contact for customers and organise, via a project delivery team in house, the analytical insight that drives the company’s products
  • Understand your customers to the degree that you can recommend and upsell other services of the business in a credible, consultative manner

Experience required

  • Demonstrate a proven track record of managing and growing business to business relationships
  • Experience of managing/coaching a team putting strategies in place
  • Able to work to ambitious targets and tight deadlines whilst maintaining strong service levels and attention to detail
  • Experienced at managing projects and delivering client briefs, as well as presenting at senior board level
  • Experience in the field of market research and business intelligence, with the ability to understand and analyse key data
  • Ideally some knowledge of the drinks/FMCG industry and out of home market.
  • Previous experience as a Client/Account Manager.
  • Great relationship skills, both with clients and colleagues, a confident individual who is organised and ambitious
  • Have a full UK Driving License - a company car is provided

Reference: 34826166

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