Senior / Business Systems Support Analyst x 4

Posted 15 November by Meraki Talent Limited
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Senior/ Support Analyst - Business Systems x4
Meraki Talent’s global client based in Dundee are currently looking to recruit 4 x Support Analysts to join their business systems support team within enterprise technology. This is an exciting time to be joining a fast growing global business who are going through a period of significant technical transformation currently.

Responsibilities of the Systems Support Analyst;
As a Business Systems Support Analyst you will be part of the Business Systems Support team within the Enterprise Technology team in the Technology Function.

Working closely with the Service Desk you will play a key role in the support of the Business Systems (applications and tools) managed by Enterprise Technology that the Business users require to ensure the delivery of services to their customers.

You will also play a key role in the future direction of the Business Systems used to ensure that they are continuously reviewed to ensure that they fulfil the strategy of the Business and to support the Change Portfolio in the delivery of new functionality and ongoing Service Improvements.

Background of the Senior Support Analyst;

  • Proven experience supporting diverse business applications for a mix of local and remote end-users
  • Excellent working knowledge of Windows Operating Systems and Microsoft Office suite
  • Excellent and proven problem solving and troubleshooting experience
  • Desired Experience of working in Business Applications role using ERP/CRM or Microsoft based technologies, including;
    • SharePoint 2010 and above
    • Dynamics CRM 2011
    • Navision 2013 / 2017
    • Dynamics 365
  • Please note training will be given on the above technologies, but if you have experience in Business Applications Support, that will be advantageous.
Meraki Talent's global client based in Dundee are currently looking to recruit 4 x Support Analysts to join their business.

Bullet Points

  • Support Analyst
  • Business Applications
Full Job Description
Senior/ Support Analyst - Business Systems x4
Meraki Talent’s global client based in Dundee are currently looking to recruit 4 x Support Analysts to join their business systems support team within enterprise technology. This is an exciting time to be joining a fast growing global business who are going through a period of significant technical transformation currently.

Responsibilities of the Systems Support Analyst;
As a Business Systems Support Analyst you will be part of the Business Systems Support team within the Enterprise Technology team in the Technology Function.

Working closely with the Service Desk you will play a key role in the support of the Business Systems (applications and tools) managed by Enterprise Technology that the Business users require to ensure the delivery of services to their customers.

You will also play a key role in the future direction of the Business Systems used to ensure that they are continuously reviewed to ensure that they fulfil the strategy of the Business and to support the Change Portfolio in the delivery of new functionality and ongoing Service Improvements.

Background of the Senior Support Analyst;
  • Proven experience supporting diverse business applications for a mix of local and remote end-users
  • Excellent working knowledge of Windows Operating Systems and Microsoft Office suite
  • Excellent and proven problem solving and troubleshooting experience
  • Desired Experience of working in Business Applications role using ERP/CRM or Microsoft based technologies, including;
    • SharePoint 2010 and above
    • Dynamics CRM 2011
    • Navision 2013 / 2017
    • Dynamics 365
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  • Required skills

    • Business Applications
    • Systems Analysis

    Reference: 39377895

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