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Senior Business Analyst

Posted 7 November by Rawson Downey Recruitment Ltd Ended

An exciting opportunity has arisen to work as a Senior Business Analyst for an iconic retail brand in central London who are currently undertaking a major transformation programme. You will be an expert in WMS and will have experience of working as a Senior Business Analyst on multiple end to end WMS projects as the subject matter expert. Experience of both Waterfall and Agile would be useful.

As part of a team on this project you will:

  • Capture, analyse and define business requirements including scope, functional and non-functional requirements, 'as-Is’ and 'to-be’ processes to agreed business cases, report specifications, user Interface designs and associated business rules

  • Be the liaison between the client’s IT, 3rd party and the wider business, along with managing the review of business processes and procedures in conjunction with the implementation of packaged based systems or internal development.

Key Responsibilities:

  • Technical and functional requirements gathering using interviews, document analysis, workshops, customer visits, use cases and workflow analysis

  • Interpreting business issues, opportunities and user requirements

  • Key communication between all stakeholders

  • Participating in Project meetings to review progress, issues and risks

  • Follow in-house software development life cycle and suggest improvements

  • Analyses and maps business processes; identifies alternative solutions, assesses feasibility and recommends new approaches and improvements. Contributes to evaluating the factors that must be addressed in the change programme

  • Helps establish requirements for the implementation of changes in the business process

  • Reviews test conditions produced by the team to ensure they accurately reflect the requirements and design documents signed off with the business


  • Experience of operating at Senior Business Analyst level

  • Strong experience and an advocate of Agile

  • Knowledge of ecommerce and multichannel business processes and a subject matter expert in WMS

  • Experience with documenting requirements and functional design in a structured manner using Use Case models and Use Cases

  • High level of business acumen and impeccable organisational skills

  • Understanding of IT and Business processes in a multi-channel retail environment

  • Firm grasp of business models, fluency with business terminology, and mastery of basic methods and tools

  • Ability to see the big picture but also have a command of specifics

  • Comfortably discuss the technology underpinnings of the business and concisely state the unique value proposition

  • Flexibility and readiness to adapt to changing priorities

  • Ability to perform duties effectively with minimum supervision and guidance

  • Leadership and high level people management skills

  • Excellent interpersonal and communication skills

  • Strong time-management skills and the ability and willingness to multi-task

  • Ability to work with technical people and third parties

WMS transformation experience

  • Strong business analysis experience

  • Very strong process design and mapping

  • Planning and running outcome focussed workshops

  • Strong stakeholder management skills

  • Excellent verbal and written communication skills

  • Demonstrate high levels of integrity and professionalism

Deliverables include:

  • Requirements capture through epic user stories

  • Process Mapping (familiarity with SIPOC methodology is helpful). Levels 1-5

  • Test creation

  • Testing from a business perspective

  • Workshop facilitation

  • Stakeholder Management

  • Gap analysis

This is an initial 3-6 month role starting ASAP - please submit your CV in WORD format

Required skills

  • Retail
  • Business Process Mapping
  • SAP Warehouse Management
  • Experienced Business Analyst

Reference: 33744157

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