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Senior Business Analyst / Trainer

Posted 9 May by Kinect Recruitment Easy Apply Ended

Senior Business Analyst / Trainer required to help embed collaborative ways of working using Office 365 across the entire project by:

  • Supporting employees in collaborating on documents.
  • Facilitating and improving team work.
  • Sharing best practices.
  • Supporting internal communications for a transitory workforce.

Main Duties & Responsibilities

  • Working with the IT team and leadership to articulate business objectives and Office 365 success criteria in practical terms for each team.
  • Create employee personas and user journeys for efficiency, collaboration and communications
  • Support delivery of the Intranet:

o Conduct communication strategy workshop with leadership

o Deliver an information architecture for the Intranet

o Delivery of training for content editors

o Assist in the creation of the Intranet launch plans

  • Own delivery of collaborative ways of working:

o Develop workshop materials and rollout strategy

o Conduct workshops with team leads, subject matter experts and super users to understand their frustrations and requirements around collaboration, document management and communication

o Define and playback requirements then support team leads and super users in the configuration and testing of their MS Team area.

o Deliver training to the wider team in collaboration with team SMEs and super users

o Conduct team workshops and assign tasks to configure and test their MS Team area

o collaboration and communication

Technical Skills & Previous experience:
  • Experience working with Office 365/SharePoint/MS Teams/Skype of Business
  • Analysis and documentation of complex business processes
  • Proven experience developing and delivering technical training around Office 365 or SharePoint to a diverse range of user groups.
  • Strong project management skills and discipline in regards
  • Working knowledge of the development life cycle
  • Highly desirable to have experience with Microsoft Teams and Skype for Business
  • Exceptional written and verbal communication skills

Required skills

  • Business Analyst
  • SharePoint
  • Technical Trainers

Reference: 35090246

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