Senior Account Manager

Posted 12 June by Major Recruitment
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My Telford based client is currently recruiting for experienced Senior Account Manager on a permanent basis.

Salary up to £35,000 plus uncapped commission

Responsibilities for Senior Account Manager:-

  • To manage a database of business clients across the UK
  • Always be available to support your clients with any queries, issues or concerns.
  • Be an effective problems solver, coming up with suggestions and solutions to ensure that your client gets a bespoke tailored service and products.
  • Responsible for ensuring that you maintain an excellent level of industry knowledge.
  • Managing a database of customers ensuring that they are kept up to date with new products and/or services and that their requests are dealt with quickly and efficiently whilst managing the customer's expectations
  • Proactively targeting new customers and outlets to ensure targets are hit and the database is building
  • Maintaining high levels of customer retention to secure repeat business
  • Attend business meetings with customers to ensure we are assisting with any relevant projects, products and/or services that fit your customer's requirements
  • Achieve set KPI's determined by the Sales / Business Development Management Team
  • You will be responsible for managing customer queries and complaints within the business
  • Ensuring all records on our CRM systems are kept up to date with recent discussions/correspondence with our customers

Skills and knowledge Senior Account Manager:-

  • Excellent customer service experience
  • Ability to work under pressure
  • Strong communication skills
  • A confident and assertive manner
  • Excellent written and verbal communication skills
  • Full UK driving licence

Previous roles Sales Executive or Senior Account Manager

Contact Steph at Major Recruitment for further details on Senior Account Manager role.

We will carefully consider your application and advise you if we're able to progress with your application within 3 working days. If you do not hear from us within this time, your details won’t be retained. If you're not successful on this occasion please continue to apply to future roles we advertise.

Major Recruitment are an employment agency working on behalf of our client. Should you be seeking a new permanent position, temporary assignment or contract you will find our staff professional and courteous and our interview process straight forward.

We are located in thriving Telford, and we focus on jobs in Shropshire, Staffordshire, North Wales and Wolverhampton. Major Recruitment specialise in industrial, commercial, driving and technical recruitment.

Reference: 52853197

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