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Senior Account Manager- Northern England

Posted 15 January by Macgregor Cavendish (UK) Ltd Easy Apply Ended

Senior Account Manager- Northern England

Our client is a Market Leader in the UK and International Express Parcels and Logistics Industry. They a looking for a suitably qualified Senior Account Manager to join the team in the North of England

Salary C £35K - £39K Base Car, Laptop, Mobile, Benefits

Role

To retain and develop the value and profitability of a designated portfolio of Key customers, through close, proactive account management and applications of the partnering process

Key Tasks

- To develop, for each customer, a sales action plan to achieve your portfolio revenue and contributions target.

- Maintain comprehensive and up-to-date information on all aspects of the customer’s business.

- Identify and develop any additional revenue opportunities

- Identify all additional revenue / profit opportunities within the portfolio and maintain an up-to-date pipeline monitor.

- Carry out an agreed planned cycle of face to face calls on each customer. Each call having pre-determined sales objectives and record details of call outcomes.

- Identify and manage the resolution of customer problems to underpin long-term account retention.

- Achieve planned levels of revenue/contribution improvement through timely rate renewals.

- Provide information and analysis on portfolio to support depot/regional planning process.

- Develop multi-functional and multi-level business relationships within the customer’s organisations.

- To update CRM system with all required information on a daily basis.


Skills

Excellent Planning and Organising
PC skills to include
Word, Excel and Outlook
Excellent communication skills
Customer Focus
Teamwork
Problem Solving
Decision Making

Negotiation Skills

You will currently be in a Senior Account Management Role and be able to demonstrate a proven track record of success

Apply Vicky

Reference: 33948442

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