Senior Account Manager - Client Services Manager

Posted 11 October by John Ross Associates
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Customer Relationship Manager - Account Manager

Our client builds reward programmes to fit our client’s objectives whilst creating much-needed value to employees and members across the commercial and public sector, the business has been established for two decades and is now a well-known name within their sector.

The purpose of your role will be to effectively manage a number of key deliverables for an existing book of clients by ensuring they are getting the most out of the services we provide to them, as well as introducing new products and services that are continually added to our product portfolio.

You will not be cold calling new clients. However, you won’t be afraid of gaining/attracting new business as you will be expected to engage with clients in person, on the phone or via video conference to build a relationship and become the key holder to the success of the scheme.

This is a rare opportunity for an experienced CRM or Senior Account Manager to join a successful, family owned and growing business.

Candidates MUST have a full drivers licence and transport.

The Successful Candidate

·At least four years of proven B2B Customer Relationship Management/Account Management experience.

·Ability to think outside of the box and approach client requests pragmatically

·A positive, outgoing and enthusiastic approach to client relationships and creating new business

·Good numeracy skills and with an eye for detail when dealing with commercials and contracts

·Hard working, passionate and enthusiastic

·Strong communication and relationship building skills, comfortable dealing with all levels within an organisation

·Good attention to detail

·Excellent knowledge of Microsoft packages and CRM systems

·A full, clean driving licence

Salary & Application

Our client will offer an excellent salary in addition to a full array of benefits and perks, pension, full training to accredited standards and progression within the role.

Required skills

  • Account Manager
  • B2B
  • Client Services
  • CRM
  • Marketing Campaigns

Reference: 42597566

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