Senior Academy Trainer

Job Title: Senior Academy Trainer 

Job Type: Permanent 

Location: Nuneaton

Hours: 37.5

Salary: £Competitive plus Benefits 

The Role

An exciting opportunity has arisen for a Senior Academy Trainer to join the Learning  Development team!

The potential candidate will ensure the qualification of the Holland & Barrett Nuneaton and Burton head office colleagues, are maintained across all Healthy programmes and delivered with integrity in line with our accreditation guidelines. Reporting to the Head of Learning & Development and responsible for a team of 3 Regional Product Trainers.

  • Responsible for the management of 3 office based Regional Product Trainers
  • Ensuring exceptional customer service is delivered by the Product Trainers visiting stores and driving practical application of the product training
  • Responsible for the qualification levels in UK and Ireland Retail, achieving timescales
  • Working with Store Management teams to embed our internal training programmes- (Healthy Start, Health Essentials and Healthy Experts) through effective role play and observations
  • To interpret analysis and act upon key management reporting to deliver the training charter metrics across Nuneaton and Burton – Driving key metrics within the retail key performance indicators for the company
  • To support internal training accreditation status nationally in line with the training charter
  • To be seen as best practice in delivering exceptional product and service based training
  • Ability to communicate professional and appropriately at all times
  • Ability to work effectively within a team and work across other teams
  • Ability to prioritise and plan effectively to meet deadlines as well being flexible to change and re-prioritising at short notice.

The Person

  • Proficient in all Microsoft Office programmes
  • Strong level of understanding of quality assurance and training principles
  • Trained in nutrition
  • Training & coaching skills
  • Able to influence at a senior level
  • Able to manage a team remotely

The Company

Holland & Barrett is one of the nation's most loved and trusted brands, known for offering quality health food, vitamins and supplements all sold by highly trained and qualified advisors.

Bucking the current trend of high street retailers, we forecast significant growth and expansion plans in the coming years, with considerable investment going into all areas of the business. We certainly embrace change and drive speed in everything we do. Every day presents a different challenge, but every day is also filled with fun, teamwork and passion to succeed and surpass every expectation.

Join us and see how far you can go…

Reference: 36999528

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