Senior Academic Administrator

Posted 5 days ago by Siamo Recruitment
Easy Apply

To provide administrative support to the Academic Team, in particular:

  • To support the Academic Director and Academic Manager in managing freelance revision and marking tutors
  • To support the Academic Director and Academic Manager in implementing academic communications calendar
  • To assist with client relationship management, delivery planning and timetabling on bespoke employer programmes
  • To monitor progression across programmes
  • Assist with preparing the annual schedule of face to face/revision teaching events.
  • Assist in the appointment of freelance revision and marking tutors.
  • Maintain and implement the freelance tutor monitoring process.
  • Prepare freelance tutor contracts using standard template.
  • Maintain and implement the academic communications plan on designated distance learning courses.
  • Compile data on student performance and feedback in readiness for Course Boards.
  • Maintain and assist in the implementation of student and tutor feedback tracker.
  • Monitor the Academic Inbox, answer queries and/or allocate these to relevant staff members.
  • Assist the Legal Skills Tutor in carrying out administrative checks on skills submissions.
  • Set up webinar sessions as required.
  • Investigate and draft initial responses to student complaints.
  • Undertake any other duties of a similar level and responsibility as may be required from time to time.

Qualifications Skills and Knowledge

Essential

·       Degree level legal qualification (LL. B; CILEx etc)

·       Ability to demonstrate extensive experience of co-ordination of administration processes

·       Excellent IT skills

·       Willingness to undertake training to meet high customer service standards

·       Ability to manage own time effectively and efficiently

·       Ability to demonstrate excellent oral and written ‘plain English’ communication skills

·       Excellent inter-personal skills and demonstrable ability to forge good working relationships with a  variety of stakeholders

Reference: 37012207

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