You will be enthusiastic, passionate and committed to the site working with a team of ambassadors that will ensure security, cleaning and customer service delivery is of the highest standard.
You will be a flexible individual, to work the shifts which the role requires, as the site is in operation 7 days per week. Your success will be in ensuring that you support the CEM in ensuring that the staff roster is kept up to date and the team have all the skills to fulfil the necessary roles at the property. You will also have a call off support team to help with absenteeism.
Part-Time work also available - Weekends, Days and Nights.
Previous security industry supervisor experience is desirable and the need to have a current SIA license is a must, as the role carries with it functions that require this skill set (Patrols, CCTV Management and incident management). You will have considerable interaction to the public, with particular emphasis in good oral communication and customer service skills, together with a professional and flexible approach. The ability to lead by example and help develop your colleagues is key to this role. You must be able to think and act quickly in emergency situations, or while under pressure to ensure all situations are controlled professionally.
This role carries with it a need to both manage and support incidents of a security or emergency nature, ensuring the safety of the general public and visitors. Training for this Incident Management role will be provided if you do not already meet all of the criteria. You will also have a good knowledge of customer service delivery and awareness of cleaning industry practices (again training to be provided to support this function). You will be a hands on individual who will work alongside the team, not just direct and provide instruction. Getting 'your hands dirty’ will be integral to the role.