Sea Export Co-ordinator

Posted 13 January by Willis Global Ltd

A Multi-National Global Logistics Provider offering a number of logistics and freight fowarding solutions via air, sea and road is recrutiing for a Sea Export Co-ordinator to join it's team at offices in Chelmsford, Essex.

Main Purpose of the Role
Reporting to and working with the Operations Supervisor, the Export Coordinator will handle sea freight export operations from start to finish whilst working closely with customers, clients and agents.

Duties & Responsibilities

• Manage the sea freight export process from start to finish

• Use the most appropriate method of communication when being the first point of contact for all customers

• Develop and maintain effective working relationships with key customers to develop more business opportunities

• Liaise with customers to obtain information to ensure correct measures are in place and all customer needs are met

• Liaise with Customers, Custom's and Operations’ Departments ensuring all documents are received within the designated time frame

• Obtain all necessary information to ensure correct measures are in place and customer needs are met

• Liaise between Suppliers, Freight Forwarders and Agents to obtain up to date shipment information

• Ensure customers are fully informed of the progress of their shipments

• Provide transport companies with the relevant information to ensure customer delivery requirements are met

• Ensure correct documentation is on file and act accordingly as set out in the instructions

• Cover the import operations when required

To Be Considered;

  • Proven sea freight forwarding export operations experience
  • Excellent customer service skills

For full details, please contact Willis Global - a leading Recruitment Consultancy for the Shipping & Logistics industry.

Required skills

  • Carriage of Goods by Sea
  • Customer Service
  • Export
  • Freight Forwarding
  • Ocean Freight

Application question

Do you have proven sea export freight forwarding experience?

Reference: 38830781

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