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School Escort Area Co-ordinator

School Escort Area Co-ordinator

Posted 24 September by Connect2Hampshire
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Are you available immediately and looking for the next challenge in your career?

Hampshire County Council are currently recruiting for a School Escort Area Co-ordinator based in Winchester to start as soon as possible on a temporary contract

In the role of School Escort Area Co-ordinator, you will be working as part of the Home to School Transport Team in our Children's Services Department, this is a key role in providing a front line service for the special educational needs home to school transport

Role Responsibilities:-

  • Communicate with 275 school escorts to resolve any operational issues/problems concerning the rostering of school escorts
  • Liaise with SEN area planning teams to ascertain training requirements for the provision of appropriate School Escort
  • Administer sensitive handling of complaints and issues regarding individual cases and passing more complex issues to line manager
  • Often required to discuss welfare issues with School Escorts e.g. medical conditions, personal stress, bereavement and required to maintain a high level of sensitivity and confidentiality
  • Maintain School Escort transport database, ensuring all records are accurate and regularly updated ensuring accuracy, confidentiality and compliance with the Data Protection Act

Role Requirements - Essential:-

  • Educated to A level or equivalent
  • Able to prioritise workload
  • Proven strong organisational skills, ability to work calmly under pressure, and ensure deadlines are met
  • Proven ability to deal with delicate issues in a sensitive and confidential manner
  • Able to demonstrate an ability to communicate clearly, firmly and sensitively both written and orally
  • Competent in use of IT databases and computer literate

Desirable:-

  • Transport planning
  • Understanding of Special Educational Needs and the associated risks
  • Logistics planning

Additional Information:-

  • The role of School Escort Area Co-ordinator is a 3 month temporary position with a possible extension to start as soon as possible
  • The hourly rate on the role is £10.80
  • The role requires and Enhanced DBS

Connect2Hampshire, part of Hampshire & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.

Reference: 40956987

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