We’re looking for an organised, experienced Scheme Services Coordinator to join our team in Portsmouth, Hants! This is a permanent role, working 30 hours per week.
Working within the Community Investment and Care team, you’ll work at our sheltered housing schemes in Portsmouth/Gosport where you’ll help residents with housing management and tenancy issues, liaising with other agencies and ensuring the safety and security of residents are a priority.
You’ll have daily contact with residents, contractors and colleagues to coordinate and deliver services. This will include inspecting properties, supporting residents, ensuring the scheme is safe and secure and assisting with lettings. You will give a great service that makes our sheltered housing schemes pleasant and safe places to live. We offer you a workplace where each day leaves you feeling inspired and fulfilled.
What you’ll need
You will need to be an excellent communicator, organiser and team player with good administration skills; ideally you should have experience of coordinating and providing customer focused services within a housing or related community setting. It is an essential that you have a solid understanding of the diverse needs of the elderly. You'll also need:
- Extensive and proven background in similar role
- Strong team player ethic
- Be flexible to meet customer needs including evening working and weekends (occasionally)
What we offer
- A competitive salary of £21,000 per annum (full-time equivalent), pro-rated for 25 hours per week
- Generous holiday entitlement
- A great pension scheme
- The ability to buy extra leave and discount cards
- Colleague referral scheme
- Cash claim-back on medical treatments
- Full training provided at no additional cost
Our customers come from all walks of life, and so do our colleagues. We actively encourage applications from people of any background who can bring an array of experience, skills and culture to our business, making us stronger and united. We celebrate our diversity and offer a safe environment where you can feel comfortable to truly be yourself. We’re proud to be part of various networks including BAME, The Women’s Network, PRISM - we’re also a Stonewall Diversity Champion, allowing those from within the LGBTQA+ community to feel empowered to express themselves freely without prejudice.
As a Disability Confident employer with disabled-friendly offices and remote working opportunities, we actively encourage everyone to come and work for us, regardless of any form of disability. As such, we’ll happily make any reasonable adjustments throughout the recruitment process to help you, should you need it. If you need additional support with your application due a disability, please let us know.
Our services meet or exceed regulatory guidelines and requirements and our experienced staff are trained to a high standard, subject to appropriate background checks. For this role, successful candidates will be subject to an enhanced DBS check. This organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
- Residential Homes
- Local Community
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