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Scheme Coordinator

Posted 24 January by Retinue Solutions Ended
Scheme Coordinator

Location: Cullum Road, Bury St Edmunds

Salary: £17,071 - £18,968 pro rata per annum (£14,127 - £15,697 per annum)

Hours: 30

12 months Fixed Term Contract

The role

We are looking for a Scheme Coordinator to join our Cullum Road scheme in Bury St Edmunds. Cullum Road consists of 32 apartments, providing housing and care to people from the age of 55 with a diverse range of needs. It is our aim to provide support to enable residents to live as independently as they can in their own home for as long as possible. Cullum Road has on site care 24 hours a day.

You will be the scheme's first point of contact for general housing and tenancy management queries. You will provide housing support to the residents, helping them understand the service Orbit provides. This role will see you deliver an excellent customer service, carrying out viewings and provide advice to new customers settling into their accommodation. You will prepare reports and organise allocation and tenant meetings.

This is a part time position working 30 hours per week. Working Monday - Friday, 9am - 2pm.

About you

We are looking for a proactive and organised individual who will go that extra mile for our customers, and understanding their needs and requirements. You must be an excellent communicator and have experience in engaging and interacting with elderly vulnerable adults with a diverse range of needs.

IT skills and administration skills are essential for this role as you will be process rent invoices and charges.

Please be aware this role will require a car driver with access to a vehicle.

This role will require a DBS, which will be carried out post offer stage.

Why apply?

We believe that an organisation's best asset is its people, and as such we want everyone to feel that they can make a difference. We want to unlock the potential in all Orbit employees and maximise their satisfaction in the job. We have a corporate training programme, opportunities for professional development and our staff tell us we are a great organisation to work for. We offer an excellent benefits package, including private medical insurance, discounted dental insurance and gym membership, 27 days holiday entitlement and pension scheme.

About us

As one of the country's largest housing associations, Orbit owns and manages 40,000 homes and is committed to its purpose of Building Communities. Orbit is an ambitious, dynamic organisation with national reach and influence. We are passionate about making a real difference to our communities, ensuring our customers are proud of where they live. We are a long-term sustainable business and make profit for a purpose in order to re-invest in our services and to build much needed new homes.

How to apply

To apply for this role please submit your CV and a supporting statement that demonstrates how you meet the key criteria we need. If you wish to discuss the role further, please contact Jennifer Cole at Retinue Solutions, on .

Advert closing date - Wednesday 7th February

Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer.
Retinue Solutions is acting as an Employment Business in relation to this vacancy.

Reference: 34312947

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