Your New Company
You will be working for a Government based campaign within a large contact centre environment providing outsourcing solutions. The site you will work on is within easy access from local transport options including Hamilton Square/Conway Park Train Station and Birkenhead Bus Station.
Your New Role
The role is based within a high volume inbound customer service environment. Handling daily calls and emails from existing customers. You will be required to service existing accounts, providing advice and support, re setting passwords, transferring funds and ensuring all associated administration is completed. You will receive excellent on-site paid training for the initial 4 weeks within state of the art facilities including support upon the live floor to ensure transition from training to call centre floor.
Skills you will need
You will not need to possess any previous call centre experience, due to training provided however previous experience within Administration/ Customer Service / Retail, Bar environments. You will need to a competent computer user, be self-motivated, determined and have excellent attention to detail. Must be able to build rapport with customers with ease and provide excellent customer service.
Opportunities for you
This is a fantastic opportunity if you are looking to develop your career within a growing company. This role offers a pay increase following 13 weeks completed service. Excellent management structure and supports all employees looking for development and growth within the business.
Benefits - 28 days paid holiday/Weekly Pay/ Pension/ Free Parking/ Birthday Off
Facilities - Free water machines on site/subsidised canteen facilities
Travel - Great location within easy access to transport links. 5 minute walk from Hamilton Square Train Station/Birkenhead Bus Station. Also offers free car park facilities and bike racks
What you're looking for?
Yes … then we would love to hear from you. Please contact us to discuss this fabulous opportunity on or you can send over a current CV to for us to review.