Customer Service Advisor - SARs Team
Location - Teesside
Salary: £16,000 plus £500 flexible allowance
Contract: FTC ending 30th June (possibility of extension)
Full-time and Part-time available
Hours of work:
- Working hours Full-Time 5.00pm - 12.30am (7 hour shift with ½ hour lunch)
- Working hours Part-Time 5.00pm - 9pm (20 hours per week)
Contract: FTC- possibility for extension
Santander Operations provides Operational Services to more than 14 million Santander UK customers, and 600,000 business and corporate customers. With over 3,000 employees, based at over 10 UK sites supporting over 800 Santander UK branches.
Working within the SARS team in Teesside, you will complete data entry tasks for existing Santander customer account relating to PPI Claims. Providing a service that is second to none you will be an ambassador for Santander Operations, working alongside your team members to provide an exceptional level of service, assist colleagues where needed and offer solutions.
As an ambassador for the bank you will work alongside your team members to provide an exceptional level of service, assist customers and offer solutions. You will have a customer focused mind-set and be a confident communicator. You will have worked in a contact centre environment and have a positive, professional attitude, which along with our bespoke training, and ongoing coaching and development will make sure you’re well prepared to be the best.
If you share our purpose to help people and businesses prosper and want to help fulfil our aim to be the best retail and commercial bank, this role could be for you.
Other benefits include; Contributory pension scheme, life assurance, and discounts on a wide range of high street retailers. Additionally, your salary will continue to progress through the salary range for your role as your career develops with Santander.
Be decisive; apply below.
- Communication Skills
- Organisational Skills
- Highly Detailed
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