Salesforce Administrator

Posted 2 January by Mint Resourcing Corporation
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Salesforce Administrator

Teddington

£35,000 - £45,000

My client who is a Global leader within their field is looking for a Salesforce Administrator responsible for providing ongoing administration and support of Salesforce and related systems, to meet the needs of the users. The job holder will also provide system expertise to support optimisation projects and new roll-outs, ensuring high quality and innovative solutions for the business.

Responsibilities -

  • Administration and support for Salesforce Sales Cloud & Service Cloud (including, but not limited to: user set up, error checking, troubleshooting, reporting and dashboards, bulk data uploads/updates)

  • Provide support to marketing through assisting with Pardot marketing campaigns where necessary

  • Using tools such as data loader, workflow rules, Process builder or Flows to implement changes

  • Provide admin support for Pardot users

  • Input into development and improvements to CRM systems, implementing agreed changes

  • Work with the business to ensure the data collected in our systems meets the needs of the business

  • Develop training material and implement training

  • Monitoring and reporting on usage

  • Activating features in new releases

  • Managing licences and user maintenance (eg users, roles, profiles and groups)

  • Providing support for Salesforce and Pardot linkage

  • Keep up to date with new Salesforce features and functionality

  • To report on the quality of data and monitor the completeness of records (Pardot & Salesforce)

  • Clean-up of data base

Candidate specification -

  • 3+ years’ experience as a Salesforce administrator

  • Excellent written and spoken English language skills. A second European language would be desirable

  • Some experience with cloud-based marketing automation, CRM, or customer services tools highly desirable

  • Demonstrable proficiency with Sales Cloud & Service Cloud administration and development

  • Knowledge of Data loader, Flows and Visualforce programming and understanding of Apex

Required skills

  • CRM
  • Salesforce Administrator

Reference: 39472961

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