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Sales Support Technician

Posted 4 January by Adecco UK Limited Ended
I am currently recruiting for a Sales Support Technician to work 37.hours a week

Key Areas of Responsibility:

To deliver timely and appropriate service to rental and capital product customers, working alongside both Service and New Business teams, interfacing with customers to actively support the sales process.

Day-to-day responsibilities:

-To deliver timely and appropriate service to rental and capital products customers

-To follow up customer's needs or complaints to Area Supervisors, Account & Territory Managers

-To ensure compliance with quality processes

-To provide demonstration and basic training to caregivers in various settings

-To deliver and install clean and ready for use products to customers and collect dirty or failing products from the customers

-To clean, carry out electrical safety testing and record, repair and service
products and make ready for use

-To order spare parts, single-use goods and management of samples

-To ensure cleanness of workplace (service centre, workshop or depot)

-To achieve customer specific SLA's and KPI reports

Qualifications and experience Requirements:

- Qualification in a Mechanical or Electronical discipline
- Experience within a customer/ service facing environment
- Excellent Customer Service Skills

Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Required skills

  • Basic I.T Literacy Skills
  • basic knowledge of Health and Safety rules

Reference: 34133650

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