Sales Support Administrator

Posted 20 September by Prestige Appointments

Sales Support Administrator, £23,000 + 10% Bonus + Excellent Benefits

Are you an enthusiastic individual with a "can do" attitude and passion for excellent service levels?

Our highly credible luxury fashion client is recruiting for an experienced Sales Support Administrator to be a part of the Customer Services team and help strengthen their aftersales, systems and sales support capabilities as well as developing processes to manage these functions with an aim to provide a more responsive service to existing and potential clients as well as internal stakeholders.

Daily Tasks:

  • Dealing with clients, supplier and colleagues of all levels on a daily basis
  • Supporting sales teams on all requirements
  • Execute warranty management process and log all incoming issues are processed correctly
  • Dealing with couriers on incoming and outgoing mail or parcels
  • Receiving and maintaining stock and discrepancies
  • Handling enquiries by telephone
  • Data entry and accessing and maintaining information on various systems
  • Meeting and exceeding when possible Customer Expectations

Skills/Experience:

  • Excellent command of spoken and written English - excellent telephone manner
  • An additional language would be beneficial, ideally French, Dutch/Flemish, Italian, Swedish, Danish, Norwegian or Finnish but is not compulsory
  • Strong Computer and database handling skills, SAP knowledge would be an advantage
  • Two years Customer Service experience in an office environment
  • GCSE or equivalent in Maths and English
  • Experience in B2B and B2C and Consumer telephone communication
  • High Attention to detail

Working Hours: Monday - Friday 09:00 - 17:30 with 1 hour for lunch.

Keywords: Sales Coordinator, Sales Co-ordinator, Sales Administrator, Account Coordinator, Account Co-ordinator, Customer Service, Support, Back Office Support, Administrator, Order Processing, Swedish, Finnish, Danish, Norwegian, Scandinavian, French, Dutch, Belgian, SAP

Locations: St Albans, Hemel Hempstead, Watford, Radlett, Borehamwood, London Colney, Elstree, Potters Bar, Edgware, Stanmore, Hatfield, Welwyn Garden City, Luton, Dunstable, Hertfordshire, Bedfordshire, Buckinghamshire

Prestige Appointments are a Recruitment Agency providing permanent resourcing and selection services to employers throughout the UK. Established in 2005 - 'Placing People in Positions They Fit’ across the UK.

Required skills

  • Admin
  • Microsoft Excel
  • Organisational Skills
  • Sales Order Processing
  • SAP

Application question

Do you have previous Sales Order Processing or Administration experience?

Reference: 36159494

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