Sales Support Administrator

Posted 12 April by Coast Specialist Recruitment Easy Apply

Sales Support Administrator

Epsom - £28,000

Responsibilities

  • Maintaining good relationships with all clients of the business; enhancing the profile of the Company among its client and community
  • New and existing client communications and queries
  • Supporting the dealing with new enquiries and prospects
  • Supporting the dealing with existing client enquiries
  • Supporting the development and maintenance of internal relationships to help maintain business flow and meet agreed targets
  • Promoting the profile of the business within the profession and wider communities
  • Continuous professional development to meet personal development needs.

Requirements

  • communication skills that allow you to inform, help and advise customers clearly and to liaise effectively with other professionals;
  • listening skills, to understand exactly what customers require;
  • problem-solving skills;
  • confidence, patience, politeness, tact and diplomacy, when dealing with difficult situations;
  • creative thinking, to be able to come up with new ideas to improve customer service standards;
  • an ability to work well under pressure;
  • organisational and planning skills to develop customer services policies;
  • good personal presentation, especially when working with customers face to face;
  • a commitment to improve your own customer service skills on an ongoing basis.

Required skills

  • Financial Services
  • Sales Support

Reference: 34327940

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