Sales Order Processor/Customer Service

Posted 11 November by Demon Recruitment Group

Demon Recruitment Group are working with a leading company who are seeking an experienced Sales Order Processor/Customer Service person to join the team.

Duties will include:

1. Purchase Order Processing - receiving, reviewing, printing, liaising with sales team for confirmation and inputting on to ORACLE system.

2. Customer Updates - advising clients of all out of stocks/to follow lines, expected deliveries.

3. Liaise with distribution centre regarding any delayed/problematic deliveries.

4. Back Orders - ensure an up-to-date list is maintained daily of to follow lines.

5. Shipped/ non shipped orders- daily review of processed orders to ensure problematic orders are followed upon.

6. Filing and archiving- ensure customer order file maintained up to date

7. To be first point of contact for telephone enquiries from customers/hospitals/pharmacists/ patients etc.

8. Any other responsibilities within Customer Service / Order Processing as may arise during the course of work

Key Skills required

1. 1-2 years of experience in Customer Service/Order Processing

2. Good communication skills (written and verbal) in English

3. Proficient in MS Office, especially excel

4. Exposure to Order processing systems preferably Oracle/SAP

5. Attention to detail

Immediate Interviews available

Demon Recruitment Group confirms its commitment to equality of opportunity in all areas of its work. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age,disability or sexual orientation.

If you haven't heard within 14 days you have been unsuccessful but please do keep looking at Demon vacancies online.

Required skills

  • Customer Service
  • Oracle
  • Order Processing
  • SAP ERP

Application questions

Do you have 1years plus order processing experience?
Have you experience using a CRM system?

Reference: 43732379

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