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Sales Operations Manager

Posted 29 January by Fullbrook Consulting Group Ended


  • Overseeing the processing of monthly sales (bookings) and govern the process of sales recognition.
  • Implementing and communicating policy to be supported by Sales Management.
  • The development with sales management of sales performance metrics and management of tracking and reporting the metrics.
  • Supporting annual sales planning process including account assignments, Quota-Setting, and sales territory monitoring.
  • Deliver monthly reports covering account team performance and sales recognition activities.
  • Provides senior management with analytical reporting via XLS and PPT to support business planning.
  • Work on supporting sales optimisation and productivity in context of improving tools and processes.
  • Ensuring team meets SLA performance targets and is dedicated to service excellence and customer satisfaction.
  • Work collaboratively with sales, line of business and other support groups internationally to resolve issues and seek ways to improve sales operations efficiencies.


  • Proven track record of hands-on sales operations and experienced in administering Microsoft Dynamics
  • Strong understanding of forecasting.
  • Self-driven, diligent and organized work ethic.
  • The ability to work towards deadlines.
  • Fast-learner.
  • Capability of grasping business complexities with a disposition to solve issues and drive optimization of processes.
  • Skilful, with the demonstrable ability to display tact and diplomacy while being assertive at times.
  • Excellent communication skills, with abilities to coach and train.
  • Strong organization and sales planning management skills.
  • Ability to prioritise and handle multiple tasks at any given time.
  • Detail orientated.

Required skills

  • Microsoft Dynamics
  • Sales Operations
  • Performance Metrics
  • AV
  • sales forecasting

Reference: 34048865

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