Sales Operations Manager

Posted 29 January by Fullbrook Consulting Group


  • Overseeing the processing of monthly sales (bookings) and govern the process of sales recognition.
  • Implementing and communicating policy to be supported by Sales Management.
  • The development with sales management of sales performance metrics and management of tracking and reporting the metrics.
  • Supporting annual sales planning process including account assignments, Quota-Setting, and sales territory monitoring.
  • Deliver monthly reports covering account team performance and sales recognition activities.
  • Provides senior management with analytical reporting via XLS and PPT to support business planning.
  • Work on supporting sales optimisation and productivity in context of improving tools and processes.
  • Ensuring team meets SLA performance targets and is dedicated to service excellence and customer satisfaction.
  • Work collaboratively with sales, line of business and other support groups internationally to resolve issues and seek ways to improve sales operations efficiencies.


  • Proven track record of hands-on sales operations and experienced in administering Microsoft Dynamics
  • Strong understanding of forecasting.
  • Self-driven, diligent and organized work ethic.
  • The ability to work towards deadlines.
  • Fast-learner.
  • Capability of grasping business complexities with a disposition to solve issues and drive optimization of processes.
  • Skilful, with the demonstrable ability to display tact and diplomacy while being assertive at times.
  • Excellent communication skills, with abilities to coach and train.
  • Strong organization and sales planning management skills.
  • Ability to prioritise and handle multiple tasks at any given time.
  • Detail orientated.

Required skills

  • Microsoft Dynamics
  • Sales Operations
  • Performance Metrics
  • AV
  • sales forecasting

Application questions

Do you have proven track record of working in a hands-on Sales Operations role?
Do you have strong understanding of Sales Forecasting?
Do you have previous working experience of Microsoft Dynamics?
Do you have demonstrable ability of working towards tight deadlines?
Are you a strong organiser with demonstrable prioritising skills?

Reference: 34048865

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