Summary of requirement:
You will need to be able to carry out full administrative duties so as to maintain and develop sales of our client's products to UK accounts.
A good sense of humour and a positive approach are essential whilst working with a strong sense of urgency and a high degree of accuracy.
You will need to be a proactive and confident individual with lots of initiative and the ability to multi-task. You must possess excellent communication skills to ensure strong working relationships with internal and external customers alike.
Key skills, abilities and competences:
*Confident and clear communication skills both written and verbal
*Flexibility/adaptability managing multiple priorities
*Interpersonal abilities/team player
*Attention to detail with excellent planning and organising skills
*Confident IT skills
*Ability to negotiate
Specific role responsibilities:
*To manage the order cycle, processing in a timely and accurate manner, using Microsoft Navision, to include: Order confirmation; validation check of order ensuring amendments to orders are actioned immediately
*Monitor order status, communicating confirmation and any issues/delays to customers
*Liaise with internal suppliers to ensure stock requirements are satisfied and to ensure smooth delivery to customer
*Use of a CRM system
*Respond in a timely fashion to sales enquiries by email, telephone or post, whichever method is appropriate
*Maintain existing and new customers through planned individual account support
*Create documents using Word, Excel spreadsheets, PowerPoint
*Communicate and provide information by relevant methods both internally and externally to assist and enable organisational operations and effective service
*Support to external Sales Managers
Working Hours: 37.5hrs per week, requirement to work 7.5 hours per day on shift system. 8am - 4:30pm, 1hr lunch and 9am - 5:30pm, 1hr lunch.
Annual Leave: 33 days including Bank Holiday's rising to 34 days on 5 years' service and 35 days on 10 years' service.
There is also the option to purchase 3 days additional holiday leave and carry over leave. There is also 0.5 days given for a birthday. 3 days of holiday must be held for our Christmas shutdown.
With a competitive salary and excellent pension plan this is an opportunity to join a growing company within a friendly team.
Other: Company events, local discounted gym membership, free on-site parking, product staff discount of 70%.
This is a full time permanent role.
If you have the required experience and skills, would like to be considered for this role please send your current CV or call Bee for more information.
Simple Recruitment (South West) Ltd is acting as an Employment Agency where this vacancy is concerned.