Telecoms account manager

Posted 29 October by Buchan and London Recruitment Ltd
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Our client is one of the UK's biggest blue chip companis providing IT, telecoms and cloud based services to companies and consumers nationwide.

They are currently seeking a driven, sales orientated individual to join their team selling BT products in small to medium sized businesses in the local area.

This is a fantastic opportunity to join a nationwide leading brand with the backing of one of the countires best known names. Unlimited opportunity to earn with a great basic and uncapped commission and progress.

Our client is looking for Appointment setters, Desk Account managers and Field sales guys
Key Responsibilities :

Achieve sales targets in all agreed target areas

Answer inbound and make outbound calls to the customer base with the aim of selling to hit Gross Margin and Key target areas

Sell the full range of BT’s products and services keeping informed on any changes to BT’s product and services portfolio and pricing therein.

Build strong customer relationships

Proactively contact the customer base and promote BT’s products and services to the customer base - Achieve the minimum call volume standard

Create leads for other elements of the business & BT specialist’s

Ensure a positive customer experience is achieved in all our dealings with the customer base

Manage customer expectation in terms of delivery, installation and billing to ensure our commitment to the customer

Be familiar with the ordering processes to ensure the customer’s order is dealt with efficiently and right first time with no order discrepancy failures.

Take responsibility to acquire a wider knowledge of the portfolio, being able to promote and sell 'complex’ sales solutions.

Work such hours as are required to meet the responsibilities of your role and to maintain the service necessary to meet our customers’ needs

Mandatory Requirement of the Job Holder -

The post holder will understand the regulatory, fair trading and competition rules relating to their work sufficiently to be able to comply with them, relying on their ability to recognise that they need specialist advice

Required Skills and Abilities

Be driven, determined and self motivated - Have the ability to demonstrate a positive attitude to the working environment

Strong Relationship building skills

Ability to identify and generate new business

Must be capable of prioritization of multiple tasks

Must possess the ability to work autonomously

Identify and generate new base business

Ability to work harmoniously and effectively as part of a team

Proficient in MS Word, MS Powerpoint, MS Excel and MS Outlook

Proficient in any systems required e.g. SalesForce, Oneview etc.

Ability to communicate at all levels

Flexible approach to meet the business requirements

Display a sound knowledge , understanding and empathy of a customer’s business and own problems until fully resolved.

A good basic salary is on offer plus uncapped commission.

Required skills

  • Commission
  • Outbound Calls
  • Sales
  • Selling

Reference: 25357070

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