ADB Personnel Ltd are currently recruiting for Sales & Customer Services Assistant on behalf of our clients based in Leicester City Centre. You will be working within the companies USA clients, working in a team of up to 8 you will be tasked with managing a small amount of existing customer accounts, where you will maintain and develop relationships by way of quotation and using outstanding customer service. You will also be expected to service all inbound quotations in line with company procedures. You will be trained in how to offer creative solutions to meet the customer's needs and ultimately offer them the right product that gives them a great return on investment. In addition you will be required to maintain an immaculate CRM database and you will be required to present this information on request to higher management. As you will be working with customers on the East coast and west coast of America, the hours will be slightly different due to the time zones. The working hours are Monday - Friday 2pm - 11pm or we also have available 4pm - 1am. The role is to start ASAP and is permanent based in Leicester City Centre.
Open day 9th and 10th of February!!
The candidate will be extremely confident on the phone and understand the importance of verbal client correspondence. You will ideally have 1 or more years of experience within sales account management or a customer services role with similar duties. You MUST have a driving licence due to the possibility of attending client sites and trade shows (on occasions).
ADB Personnel Ltd are working with a super modern and vibrant client who have just purchased new city centre offices that are quite spectacular! Our clients office have adapted to 'Google' style, social spaces. Including mobile working, games rooms, pool tables, pin pong, bean bags, juke boxes. Our client believes in social spaces and not call centres environments - in fact, they are against call centre environments! If you want to work for a super cool, flexible and modern client - then this is the role for you!
Up to £17,500 per annum (NLW) + benefits +uncapped commission + monthly incentives + loyalty bonus (OTE is a real £30k in year 1)
- Account Management
- Customer Service
- Client Correspondence