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Sales & Customer Service Manager

Posted 5 January by D R Newitt Ended

Our client is an award winning food manufacturing business. They operate at the premium end of the market supplying retail and food service sectors UK wide.

The business provides an impressive and highly personable service to their customers and due to a retirement in the team there is an opportunity to join as Sales & Customer Service Manager.

The Role

Sales & Customer Service Manager

An office based position. Driving sales with smaller independently owned retail and food service customers (restaurants, deli’s, café’s etc)

The product is at the premium end of the market and very much a sell on quality as opposed to pricing. The Customer service team provide the customers with a great deal of knowledge on the product. You will often be speaking with Chef’s, a strong knowledge and passion for the food industry is essential.

You will provide leadership to a small focussed team of telesales executives.

The Sales & Customer Service Manager will be tasked with the businesses social media presence.

The position reports into the company owner and MD.

The Candidate

  • Passion and strong knowledge of Food and the Industry.
  • Excellent customer service skills.
  • Polite, professional and personable manner.
  • Strong phone and IT skills.
  • Good time management and organisation skills.

What’s on Offer

  • £20-30k

Required skills

  • Customer Service
  • Food Manufacturing
  • Food Service
  • Management
  • Sales

Reference: 34148821

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