“We’d like you to join us!”
We have exciting job opportunities within BGL Life!
We’re recruiting for the next Sales & Customer Service Consultant in Peterborough on a Full Time basis. This role will provide you with a unique opportunity to sell and support the Life Insurance product over the phone as well as through Webchat, social media and email.
We’ve recently won the gold award for Large Contact Centre of the Year at the European Contact Centre & Customer Service of the Year awards! Our Web Chat team also won the silver award for the Best Multi/Omni-Channel Customer Experience. In addition we’ve been recognised at the National Contact Centre of the Year Awards for our CSR activities and the support our Learning and Development team offers.
So do you want to be part of our award winning contact centre?
Working for BGL Group
Our business is market-leading in brand, data and digital and we’re always pushing the boundaries to innovate. We actively encourage people to interact, meet new colleagues, share ideas and empower people to make a difference. We believe this is what makes BGL a unique place to work.
Working for BGL Life
We are BGL Life. We sell life insurance online. We do things a little bit differently – in a marketplace crowded with dinosaurs, we innovate and disrupt. We’re growing at a phenomenal rate and we have the highest customer satisfaction ratings in the industry despite being one of the newest players.
We operate Monday-Friday 8am-9pm, Saturday 9am-5pm & Sunday 10.00am-3.30pm.
So do you have the following?
- Strong Customer & Performance focus
- Ability to work as part of a team and on your own initiative
- Good communication skills - Written & Verbal
- Experience of working in a similar fast paced environment
- Good attention to detail
- Adaptable to change
- Proficient in Outlook, Word and Excel
If this sounds like the role for you, look at what else we offer…
- A competitive salary starting from £16,787 (including shift allowance).We also recognise our employees’ commitment & performance through our salary package with the opportunity to earn up to £21,787 after three years.
- Opportunity to earn a monthly bonus from £500 per calendar month
- We reward your loyalty with annual leave. Starting at 25 days per year for new starters and increasing by a day every year up to 30 days for 5 years' service
- Subsidised on site restaurant, free fruit (everyday) and free breakfast (weekends only)
- On site Sports Massage & Osteopath treatments and “at desk” massages
- Flexible benefits package
- Comprehensive induction training programme and career support
- Opportunities to be involved in charity work and fundraising events
So…if you have exceptional customer service & sales experience, enjoy working as part of a team and thrive in a fast paced environment, then this is the job for you!
If you feel you meet the above criteria for this Sales & Customer Service Consultant role then please apply now!
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