Sales Coordinator

Posted 9 April by Anderson Recruitment Ltd Easy Apply

This is an exciting opportunity to join a leading, dynamic and fun events company who offer excellent progression and career opportunities!

They currently have a brand-new opportunity for a permanent Sales Coordinator to join their team in Quedgeley, Gloucester. This is a position within the sales team and NOT a sales role.

Responsibilities:

- Provide administrative support to the Commercial management team, ensuring all processes are implemented effectively and standards of performance attained

- To process and manage orders and to ensure that changes to orders and deliveries are adjusted correctly

- Maintain all product and pricing information on central system and individual customer profiles

- Create revised price lists as required and issue to customers as appropriate

- Continuously review, improve and implement internal processes to increase productivity and support more efficient transactions

- Process all incoming orders received via telephone, email or web, responding quickly and efficiently

- Enter all orders on the system, ensuring quantities, prices and discounts are accurate, issuing order confirmations to customers, and maintain daily sales order accuracy report

- Carry out a daily review of all outstanding sales orders, ensuring all orders are actioned

- Maintain an accurate database of customer information including contact details, product preferences and any special terms

- Assist in the production of presentations for suppliers and customers as required and provide monthly event calendars for suppliers

- Create and maintain sales data sheets

- Collaborate closely with the Buyer and Event Logistics Manager to ensure all customer requirements can be fulfilled efficiently and profitably

- Create and maintain databases as required for marketing and technical purposes

- Undertake pre-emptive credit control activity making prompt contact with customers and effectively resolving errors and issues

- Provide cover for departmental colleagues and the Receptionist/Office Administrator as required

- Provide additional support to the Warehouse admin team covering the role when required

Candidate Attributes:

Essential:

- Good numeracy and literacy ability

- Ability to problem-solve, analyse current working practices and implement new improved processes

- Experience of handling stock adjustments and an understanding of the impact of these adjustments

- Excellent communicator with great interpersonal skills and the ability to build effective business and customer relationships both in person and at a distance

- Customer focused and driven by results and achievement

- Able to take responsibility for own workload and make decisions

- Strong administrative skills and attention to detail

- Previous experience in a customer service/sales support role

Desirable:

- Previous sales negotiation experience

- Good understanding of, and previous experience in, pricing

- Able to make decisions in other team members’ absence

- Competent to advanced level at Excel to include data analysis, use of pivot tables and look-ups

- Creative, with ability to design documents and present information attractively

- Experience of working with Sage Line 50 as a stock and ordering system

- Previous credit control experience

Salary - £21k + excellent benefits such as 28 days annual leave & bank holidays, pension scheme, life insurance, income protection and a company bonus scheme of up to 10% each year.

Hours - Monday - Friday - 8.30am - 4.30pm

Reference: 34859217

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