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Sales Coordinator

Posted 16 February by ST Selection Ended

Company - Leading manufacturing company.

This is an excellent opportunity for an experienced Sales Administrator/ Coordinator to join the team of a leading manufacturing company based in West Bromwich.

This is initially covering a 12 month maternity position, but could lead to a permanent role.

Duties include:

  • Handling a high volume of customer enquiries whilst providing a high quality of service to each caller.
  • Effectively communicating with customers in a professional and friendly manner, building strong relationships at buyer and site level
  • Responding to sales queries via phone, e-mail and in writing to colleagues and sites/buyers
  • Processing customer orders and ordering additional items required
  • Provide a proactive approach to customer service, using the in-house management system and delivery-app to ensure efficient product tracking and liaison with customers and sites
  • Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.
  • Updating of CRM information to management system
  • Generating paperwork for production requests and delivery notes
  • Making follow-up calls and emails Follow up delivery schedules, identifying products required by the customer and ensuring queries are dealt with in a proactive and timely manner
  • Liaising with Area Sales Managers, providing sales support
  • Promoting product benefits
  • Writing up accurate and grammatically correct sales correspondence
  • Organising sales promotional campaigns.
  • Attend internal sales meetings as and when required
  • Work to designated personal and team targets
  • Be part of a strong team with a stronger team spirit


  • Minimum of 12 months administration/ customer services experience within a fast paced environment (ideally manufacturing).
  • Good knowledge of Microsoft Word, Excel and Outlook.
  • Excellent telephone manner.

Location - West Bromwich

Salary - £16000-£18000

Hours - 8.30am-5.00pm Monday to Friday

Required skills

  • Administrative Support
  • Customer Service
  • Manufacturing
  • Sales Administration
  • Sales Support

Reference: 33971769

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