Part of a proactive, professional sales team for a leading brand within Croydon. This exciting opportunity is to maximise finance and insurance policy sales by utilising your sales skills when handling telephone enquiries and updating systems accordingly. Provide a professional, efficient and proactive sale and administration service, reflecting the brand values.
Hours - 35 hours per week, between the hours of 8-6 Monday to Friday and 9-1 Saturday.
Ensure all processes and procedures comply with FCA requirements, handle all calls within performance targets and professionally following approved call scrips and sales guidance materials. Handle customer objections in a positive manner and actively attempt to overcome these objections. Proactively look for opportunities to upgrade levels of cover through effective listening and identification of customer needs. Outbound and inbound calling, effective communication, display appropriate levels of patience and empathy as and when required.
Good PC skills, ensuring all data is entered onto the system in a timely way with a focus on accuracy. Previous experience of working within a telephone sales environment, handling both inbound and outbound calls. Self-motivated, reliable and a sound approach to problem solving.
Altitude-Recruitment acting as an Employment Business and Employment Agency.
- Communication Skills
- Outbound Calls