Luxury Sales Associate - London - Up to £25,000 Commission & Great Benefits.
Your new company
For over 120 years, my client has held the highest quality of craftsmanship and design in the creation of hand-made shoes and boots for men and women. My client owns over twenty stores in 9 different countries and they are now looking to expand their London presence by hiring another experienced sales associate.
Your new role
This is a sales role dealing with the company's high end and demanding international clientele. The position entails involvement in all aspects of daily shop life, including dealing with stock and deliveries, after-care services, customer communication and administrative tasks. The successful candidate will be expected to be able to maximise sales whilst patiently delivering the highest level of customer service and building and maintaining relationships.
What you'll need to succeed
As a vital member of the sales team you will need to offer the highest level of customer service, developing and maximising every sales opportunity
Develop an in-depth knowledge of all the products and benefits.
Ensure that all in store displays are constantly reviewed.
Deal with customer queries and correspondence over the phone, face to face and over email
Maintain a constant knowledge of the stock that is available in your store and elsewhere.
Ensure that stock is properly stored and handled and bring stock issues to the attention of the Store Manager.
Participate in the stock ordering, receiving and maintenance processes
The successful candidate will have the following.
Previous experience (3 years minimum) in high-end/luxury international retail company
Experience in men's shoes and/or clothing sector would be ideal
Excellent communication skills: written and oral English;
Fluency in another language would be a strong advantage!!
Some experience of retail administration. A basic understanding of CRM, databases and e-commerce would be a plus.
What you'll get in return
A generous basic salary of £25,000
A clear sight of how to progress yourself within the company.
And many more benefits.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.