Oxford Street, London
Whether they’re doing their weekly shop or sampling our smoked salmon and caviar, our customers enjoy world-class standards in our Food Hall. In this role, you’ll deliver service to match.
KNOW THE ROLE
When it comes to shopping experiences, our customers deserve only the very best. So join us as a Sales Associate, and you’ll help us make sure that that’s exactly what they get. Working as part of a team with Sales Associates, Brand Specialists and Managers, it’s a busy role. Day-to-day, you’ll provide excellent customer service. Approaching and greeting customers, dealing with complaints, working the till, advising on other departments and services, conducting refunds – you’ll do it all and much, much more. Plus, you’ll sell products. Identifying customer needs, you’ll use your expertise to suggest suitable products, alternatives and add-ons, building up one-to-one relationships with returning customers. On top of all that, you’ll take pride in the Selfridges environment, cleaning, tidying and replenishing stock to ensure that our customers enjoy the premium shopping experience they expect and deserve.
KNOW WHAT WE’RE LOOKING FOR
Retail experience is key, as is the ability to sell. Just as important are expert communication, teamwork and customer service skills – you’ll need to be able to build relationships with your team and your customer to deliver truly outstanding service. A passion for products and brands is essential too, as is the motivation to keep abreast of the latest trends to remain a fountain of knowledge for our customers.
Since Harry Gordon Selfridge first opened the doors of Selfridges Oxford Street, London in 1909, Selfridges has been dedicated to surprising, amusing and amazing its customers with astounding moments of retail theatre.
Having won The Best Department Store in the World title three ceremonies in a row (2010, 2012 & 2014), Selfridges is renowned as being the premier destination for a truly extraordinary customer experience.
KNOW WHAT'S IN IT FOR YOU
Employees at Selfridges’ stores and head offices enjoy careers that provide inspiring experiences, exciting challenges and amazing benefits.
They also know that Selfridges is committed to developing its talent, which allows for a wide scope of amazing opportunities as the business continues to grow.
Key benefits include a generous staff discount, 30 days’ holiday (inc. bank holidays), season ticket loan schemes and subsidised gym membership offers.