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Sales Assistant

Posted 7 March by Banham Patent Locks Ltd Ended

Sales Assistant - Job Description

Job Title:

Sales Assistant





This is an exciting time to join a historic family run business where continued growth is key in a unique showroom environment where consultative sales meets technical excellence. Banham clients and customers expect an outstanding experience that our sales teams have delivered since 1926.

We are currently recruiting for a Full Time Sales Assistant for our showroom in Guildford. The candidate will be well presented, a good communicator and be able to demonstrate excellent customer service. The candidate must be able to perform under pressure and still provide exceptional service to our customers.

This Full-Time position covers shifts between Monday to Saturday 8:30am to 5:30pm with the showroom closed on a Sunday.

Job Responsibilities (including but not limited to):

  • Consultative Sales with clients face to face, over the phone and by email to generate sales revenue, resolve any queries and to confirm orders.
  • Booking appointments for customers through our sales department at our head office.
  • Processing payments and orders.
  • Learning our product range and demonstrating how our products function to customers
  • Maintain and provide an excellent Customer experience


  • Excellent customer service & client management skills.
  • Able to understand numerical and alphabetical data.
  • Be proactive, flexible and the drive to continuously improve.
  • Proficient with Information technology.
  • Excellent communication both written and verbal.
  • Be courteous, helpful and professional in whatever circumstance.
  • Be confident, thorough and collaborative.
  • Keen to learn and be able to adapt to our systems.
  • Able to follow rules and procedures and understand the importance of them.
  • Comfortable working as part of a team but also at times on your own.

Sales experience is preferable but not necessary as full training will be given.

Essential Qualifications

Math and English Language GCSE 7 to 5 (A-C)

Required skills

  • Customer Service
  • Retail Sales

Reference: 34627922

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