Sales Assistant - Luxury Brand - Bicester

Posted 27 February by TRP Recruitment Limited Easy Apply

This prestigious luxury brand is looking to bring on board three driven and passionate Sales Assistants in their successful store in Bicester Village.

My client is a heritage brand well-known for uncompromised attention to detail and quality which is the result of decades of passionate research on fabrics and textiles. This is a fabulous opportunity to work for one of the most exclusive brands and join a professional and friendly team in their Bicester Village boutique.

Main duties will include:

  • Welcoming and greeting customers in store in a friendly and professional manner
  • Representing the brand's identity and values with passion and pride
  • Delivering the highest level of customer service at all times to ensure customers' satisfaction
  • Managing the relationships with clients by keeping in regular touch with them by phone and email
  • Advising customers on the new arrivals and collections, offering detailed product description and demonstration
  • Maintaining the shop floor tidy and impeccable following the company policy and VM guidelines
  • Assuring the after-sales service is delivered in a regular manner to nurture the relationship with key customers and repeat business
  • Promoting the brand image by talking through their heritage and iconic pieces
  • Turning every contact with customers into a positive interaction

Person requirements:

  • Previous experience of working with a luxury/premium brand is essential
  • Passionate about the brand and its proposal
  • Engaging and proactive with customers
  • Motivated in achieving sales target and meeting the KPIs set
  • Ability to work under pressure and deal with customers complaints
  • Exceptional communication and interpersonal skills
  • Keen eye to detail and highly organised
  • Flexible and adaptable, able to work across all product categories
  • Impeccable personal presentation

Reference: 34563007

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