Showroom Assistant / Sales Assistant / Customer Service / Sales Admin
Sales Assistant with excellent customer service, and ideally some client facing sales experience, is needed for our client, the largest installer of security and fire prevention systems in London and the South East, to be based in their flagship showroom in Kensington, London.
With the invention of the first automatic door bolt in 1926, the company has evolved into a modern but still family owned and run company, with over
300 staff across London.
They are looking for a Sales Assistant to join their busy team. You will be well presented, a good communicator and able to demonstrate excellent
customer service. You must be able to perform under pressure and still provide exceptional service to their customers.
Answering inbound customer calls
Liaising with clients face to face, over the phone and by email to resolve any queries or to confirm orders
Booking appointments for customers
Entering, retrieving and interpreting information in a database
Processing payments and orders
Keeping track of pending customer orders and liaising with other departments to fulfil them
Learning their product range and how their products function
Advise customers with basic knowledge of their products
General administration support and maintaining good customer relations
Providing the right details and information to customers to conclude sales.
Working as part of a team to keep their flagship showroom running to its highest standards
Sales experience is preferable but not necessarily in the security industry as full training will be given
Excellent customer service & client management skills
Able to understand numeric and alphabetic data
Proactive and flexible
Proficient with Information technology
Excellent communication both written and verbal
Be courteous, helpful and professional in whatever circumstance
Be confident, thorough and collaborative
Keen learner that is able to adapt to in house systems
Able to follow rules and procedures and understand the importance of them
This is a full time position, Monday to Saturday, salary to be negotiated.
This is an exciting opportunity to join a market-leader in the Security industry. If you have the enthusiasm and customer service skills, our client
would love to hear from you!
If this sounds of interest, click the APPLY button below now.
- Showroom Assistant / Sales Assistant / Customer Service / Sales Admin