Sales and Customer Care Consultant

Posted 14 September by Unique People
Job Description

Sales and Customer Care Consultant

We are recruiting for a Sales and Customer Care Consultant on a Temp to Perm basis in the Worcester area. My Client is a busy Automotive contact Centre.

As a Sales and Customer Care Consultant you will have/ be:

  • A confident and professional yet friendly telephone manner
  • Comfortable adhering to Client/Company security policy and procedures
  • computer literate
  • Excellent verbal and written communication skills with attention to detail
  • Self-motivated and ability to achieve and exceed targets
  • Self-motivated and ability to achieve and exceed targets

Details:

  • Salary: £7.83ph
  • Working Hours: Flexible between 8am and 8pm Mon - Thurs, 8am - 6pm Friday, 9am - 5:30pm Saturday
  • Location: Worcester
  • Duration: Temp - Perm

Role of a Sales and Customer Care Consultant:

  • Sell the features and benefits of a range of products
  • Maintain a high level of product knowledge
  • Sell the features and benefits of a range of products
  • Capture data and fleet information to create a pipeline of leads
  • Manage online web chat professionally
  • Handle inbound and outbound customer enquiries
  • Handle customer satisfaction surveys
  • Capture all relevant data accurately and efficiently in several systems
  • Maintain high levels of customer service on all calls

Benefits of working with us as a Sales and Customer Care Consultant:

  • Immediate starts
  • Full induction/training provided
  • Uncapped bonus
  • Flexible hours around childcare/studying
  • Additional company/teams incentives
  • Eye care vouchers
  • Pension Scheme
  • Savings portal
  • NVQ based learning opportunities
  • In house progression training programmes

Required skills

  • Cold Calling
  • Customer Service
  • Sales
  • Telesales

Application question

Do you have Telesales experience?

Reference: 36117454

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