Sales Agent - Contact Centre - Immediate Start

Posted 3 November 2017 by CCR Recruitment & Selection

Telephone Sales Agent - Contact Centre - Immediate Start

Location: Slough

£25,000 per year plus an achievable commission bonus of £15000 (uncapped)

As a Sales Agent for my client you will handle customer sales enquiries for my clients products. The position requires a high standard of commitment, professionalism and ability to interact with customers, developing relationships that lead to sales whilst meeting our compliance and eligibility requirements.

Pre-requisite Knowledge

 Proven capability to interact with customers and influence purchasing decisions  Intermediate computer skills, experience of using CRM systems and Microsoft Office  Experience of working within a regulated environment with robust policies, procedures and compliance standards  A background in a customer facing or telephone sales environment.

Duties & Responsibility

 Handling telephone sales enquiries in a fast paced environment and converting leads to sales

 Helping customers to make informed decisions about their insurance needs

 Providing accurate information on products that is clear, fair and not misleading in accordance with our commitment to Treating Customers Fairly

 Accurately completing customer applications using the CRM system

 Protecting the interests of the business by following robust business & underwriting procedures

 Adhering to Quality Assurance standards

 Meeting and exceeding individual targets across sales, conversion and quality assurance

 Working as part of a team for the success of the company, leading by example and offering support and encouragement to peers

 Applying a high level of commitment to learning & development

 Influencing purchasing decisions without compromising on regulatory responsibilities

 Completing eligibility assessments and health & lifestyle questionnaires whilst correctly defining and interpreting information

 Responding to feedback positively and adopting an open minded approach to continuous improvement

Required skills

  • Sales
  • Sales Environment
  • Telephone Sales
  • Telephone Sales Advisor
  • Contact Centre Sales

Reference: 31872768

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