An exciting new opportunity has arisen in a growing travel company based in Market Harborough. They are part of an innovative global travel company that stubbornly refuses to stop growing.
Sales Advisers are responsible for the delivery of all sales/revenue/targets set by the business. The right people will provide information and support to customers by telephone and email resulting in holiday bookings. You will be responsible for conversing with our customers, many of them new to us who are calling for the very first time, creating the excitement of the starting point of booking their next holiday with us. We offer a fully contained service involved in sourcing and repackaging all types of inventory to best fit with our tours. As often will be the case these calls represent the first impression that the customers will experience of our brands; as such it is essential that our customers are left with a lasting positive impression.
You will have the below skills/experience:
*GCSE level or equivalent including Maths & English
*Previous sales experience dealing with customers over the phone or face to face
*Excellent Communication and Customer Service skills
*Experience within a target driven environment
*Good keyboard skills with experience in Microsoft Office (including Word and Excel)
*Data and spelling accuracy
*Good time-keeping and punctuality essential
Desirable experience would be:
*High level of interest in travel and country specific geography
*Proficiency in GDS systems (preferably Amadeus)
*Knowledge of Travel Reservation Systems (preferably Travelink)
What they can offer you
*Hourly rate of £8.24 + a very generous bonus scheme
*Employee Assisted Program
*Travel industry related benefits
*Opportunity to take part in educational visits, familiarisation trips and incentives.
*Generous annual leave entitlement equivalent to 33 days per annum including bank holidays (based on a full time employee working 37.5 hours per week)
This is a full time permanent role working 37.5 hours per week on different shift patterns during the opening hours of the department. The opening hours are Monday - Friday 9am - 7pm, Saturday 9am - 5.30pm and Sunday 10am - 4pm.
Adecco are an equal opportunities employer
Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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